"The shadows do blend really well and..."
The shadows do blend really well and the quality is definitely there, but for the price, I expected a little more. I also kind of felt dismissed when I had questions about it, which took away from the overall experience a bit.
mariokhoury8858
May 27, 2026
"I really wanted this to work because..."
I really wanted this to work because it felt nice at first, and I was kind of excited to add it into my routine… but after a few uses, I started breaking out. Maybe it’s just my skin being picky, as usual, but it didn’t fully suit me.
doris_Moore73
May 24, 2026
"Checkout was way more frustrating than it should’ve been"
I tried ordering from natashadenona.com, and the checkout kept freezing right after I entered my card details. I refreshed and tried again, but it happened the same way with no real error message or explanation, just a stuck screen.
Then my cart emptied, which pushed me over the edge. I’ll admit I’m biased because I expect a smoother experience from brands selling expensive makeup, but this was just annoying. I ended up giving up and buying from another retailer instead
emily_Enders75
May 24, 2026
"I do like the makeup, and getting..."
I do like the makeup, and getting points is definitely a nice bonus. But i felt kind of rushed trying to figure out how the rewards actually work. It took me a bit to understand what I could redeem and when, and I didn’t really want to spend that much time sorting it out. It’s not a bad program, I just wish it was a little clearer and easier to use.
RebeccaThompson_75
May 10, 2026
"Not enough deep shades, and it arrived messy"
I was really hoping this would work for me, but the shade range is disappointing. Nothing came close to matching my deeper skin tone, so it was pretty much unusable. On top of that, it looked like it had been handled carelessly before it got to me, which just made the whole experience more frustrating.
conniemarshall1721
May 03, 2026
"Always out of stock, and the policy excuses get old"
I was trying to buy a palette, but once again, most of the shades were sold out. The site itself looks nice and is easy enough to browse, but the availability is really frustrating. What makes it more annoying is when it’s brushed off with some policy excuse instead of actually explaining when things might be restocked.
"I ordered from Natasha Denona after spotting..."
I ordered from Natasha Denona after spotting a sale, and I was also able to use a promo code on top of it. With the discount, the palette felt a lot more worth it to me, since the full price is a little high for what I usually spend.
The checkout process was smooth, and the code went through without any issues. Shipping wasn’t the fastest, but it wasn’t terrible either, and everything arrived packed nicely and in good shape.
I’m giving it 4 stars because some of the offers were a bit confusing, and I was expecting clearer instructions about what qualified or how certain promos worked. A few things also sold out really fast, but overall I’m happy with my order and would probably shop again during another good promo.
Clyde-hajdas
April 24, 2026
"Pretty bummed about the fallout"
I ordered this from Natasha Denona hoping it would be amazing, but I was disappointed. The shadows had fallout all over my face, haha, and they started creasing after about 2 hours. I even tried using primer, but it still got messy. For the price, I really expected better.
theresa_Salinas96
April 10, 2026
"Shipping took longer than expected"
The shipping was a bit slow and took longer than I thought it would. I remember checking the tracking while eating leftover pizza at like midnight, which is a weirdly specific detail, but yeah, just wish it had arrived sooner
JeanBattle_77
March 30, 2026
"Shipping seemed fair"
The shipping price was, like, reasonable overall. Not too bad at all.
michael1992
March 23, 2026
"I don’t know. This just didn’t work for..."
I don’t know. This just didn’t work for me. The formula felt dry right away, and then the texture started looking patchy fast. Not smooth. Not easy to blend. Just kind of weird on the skin.
"Payment options are WAY too limited"
I was trying to buy a palette, but checkout got annoying fast. My usual payment method wasn’t available, and it kept pushing me toward options I never use. For a site like this, I expected way more choices, not a hassle right at the end. I ended up giving up and buying it somewhere else.
LaurenMiddleton
March 09, 2026
"Annoying site, especially on mobile"
Trying to use the site on my phone was frustrating. Pages took forever to load, and it made the whole experience feel clunky. It kind of gave me the impression they’re more focused on getting people through the door and spending money than actually making the site easy to use.
Julie.bono
February 26, 2026
"I ordered this from natashadenona.com mostly because I..."
I ordered this from natashadenona.com mostly because I liked the way the palette was laid out, honestly. Like, the whole setup just makes sense when you open it, the shades are grouped in a way where you can kind of see the looks coming together without having to stand there overthinking it. The design is really clean too, which I appreciate, because sometimes palettes feel chaotic and this one doesn’t.
I’m giving it 4 stars because the case is a little bigger than I thought it would be, so I probably wouldn’t toss it in a travel bag unless I really wanted to bring it. But for everyday use at home, it’s nice, it looks sitting on my vanity, and the mirror is actually useful, which is always a plus
FlorencePisano
February 25, 2026
"I ordered from Natasha Denona, my gut..."
I ordered from Natasha Denona, my gut feeling quickly was that the delivery wasn’t going to be smooth. It took way longer than I expected, and the tracking barely moved, so for several days I had no real idea where my package was.
The products did show up in good condition eventually, and I’m happy with what I bought, but the whole waiting game was frustrating. For a brand at this price point, I just feel like the shipping experience should be a lot more dependable.
JesusGary_98
February 18, 2026
"Pretty at first, but not an all-day thing"
I really wanted this to work because the shades are so when you first put them on. But by a few hours in, I was already seeing creasing even with primer, and by the end of my workday it wasn’t looking great. For the price, I guess I just expected it to hold up a little better...
lolita1994
February 16, 2026
"Easy return and refund"
I ended up returning a palette because the shade looked different than I expected. Since the return instructions were easy to follow, I didn’t really have any trouble sending it back. The refund took about a week to show up, so it wasn’t super fast, but customer service did reply and help me get it sorted. Overall, it was a smooth experience
janemoore0232
January 31, 2026
"Patchy for me and kind of hard to work with"
I really wanted to like this because the shades looked in the pan, but I had a hard time getting them to blend smoothly. They started going patchy on me, and the more I tried to fix it, the muddier it looked. To be fair, maybe it was the brush I used or my primer that day, so I can’t say for sure it’s all the product. But for the price, I expected it to be a lot easier to use. I probably wouldn’t buy it again.
PaulaMiller_91
January 30, 2026
"I reached out to support hoping they..."
I reached out to support hoping they could help me sort out an issue I was having, especially since a friend of mine had mentioned getting decent help from them before. Unfortunately, my experience wasn’t the same. They barely responded, and in the end, my problem never actually got fixed.
Ellen.holland
January 22, 2026
"I was surprised by how pigmented..."
I was surprised by how pigmented these are, especially the eyeshadows. I kind of regret going in too heavy the first time because a little really does go a long way. Some shades take a bit more blending than I expected, but once you work with them, they show up beautifully and last well. Overall, really nice quality, just easy to overdo if you’re not careful. 4 stars from me